protects your information whenever you use dpBit.com, a dpBit mobile app, any dpBit API or third
party applications relying on such an API (the "dpBit Site") or any dpBit Services. By using the
dpBit Site and dpBit Services, you consent to the data practices prescribed in this statement. We
HOW WE COLLECT INFORMATION ABOUT YOU
When you use dpBit Services, we collect information sent to us through your computer, mobile
phone, or other access device. This information may include your IP address, device information
including, but not limited to, identifier, device name and type, operating system, location,
mobile network information, and standard web log information, such as your browser type, traffic
to and from our site, and the pages you accessed on our website. dpBit does not intentionally
collect information from or about any individual who is under 18 years old.
If you create an account or use dpBit Services, we, or our affiliates vendors acting on our
behalf may collect the following types of information:
Contact information - your name, address, phone, email, Skype ID, and other similar information;
Financial information - the full bank account and routing numbers and/or credit card numbers
that you link to your dpBit Account or input when you use paid dpBit Services. If you do not use
the dpBit Conversion Service, you may opt out of providing this information.
If you seek permissions to raise Digital Currency buy and sell limits associated with your dpBit
Account, we may require you to provide additional information which we may use in collaboration
with service providers acting on our behalf to verify your identity or address, and/or to manage
risk. This information may include your date of birth, taxpayer or government identification
number, a copy of your government-issued identification, or other personal information. We may
also obtain information about you from third parties such as credit bureaus and identity
When you use dpBit Services, we collect information about your transactions and/or your other
activities on our website and we may continuously collect information about your computer,
mobile device, or other access device for fraud prevention purposes, to monitor for possible
breach of your dpBit Account, and to identify any malicious software or other activity that may
harm dpBit or its users.
You may choose to provide us with access to certain personal information stored by third parties
such as social media sites (such as Facebook and Twitter). The information we have access to
varies by site and is controlled by your privacy settings on that site and your authorization.
By associating an account managed by a third party with your dpBit account and authorizing dpBit
to have access to this information, you agree that dpBit may collect, store, and use this
Finally, we may collect additional information you may disclose to our customer support team.
When you access our website or content or use our application or dpBit Services, we or companies
we work with may place small data files called cookies or pixel tags on your computer or other
device. We use these technologies to:
Recognize you as a dpBit customer;
Customize dpBit Services, content, and advertising;
Measure promotional effectiveness; and
Collect information about your computer or other access device to mitigate risk, help prevent
fraud, and promote trust and safety.
We use both session and persistent cookies when you access our website or content. Session
cookies expire and no longer have any effect when you log out of your account or close your
browser. Persistent cookies remain on your browser until you erase them or they expire.
We also use Local Shared Objects, commonly referred to as "Flash cookies," to help ensure that
your account security is not compromised, to spot irregularities in behavior to help prevent
fraud, and to support our sites and services.
We encode our cookies so that only we can interpret the information stored in them. You are free
to decline our cookies if your browser or browser add-on permits, but doing so may interfere
with your use of dpBit Services. The help section of most browsers or browser add-ons provides
instructions on blocking, deleting, or disabling cookies.
You may encounter dpBit cookies or pixel tags on websites that we do not control. For example, if
you view a web page created by a third party or use an application developed by a third party,
there may be a cookie or pixel tag placed by the web page or application. Likewise, these third
parties may place cookies or pixel tags that are not subject to our control and the dpBit Privacy
Policy does not cover their use.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
Throughout this policy, we use the term "personal information" to describe information that can
be associated with a specific person and can be used to identify that person. This Privacy
Policy does not apply to personal information that has been anonymized so that it does not and
cannot be used to identify a specific user. dpBit takes reasonable precautions, as described
herein, to protect your personal information from loss, misuse, unauthorized access, disclosure,
alteration, and destruction.
We store and process your personal and transactional information, including certain payment
information, where dpBit facilities or our service providers are located, and we protect it by
maintaining physical, electronic, and procedural safeguards in compliance with applicable laws.
We use computer safeguards such as firewalls and data encryption, we enforce physical access
controls to our buildings and files, and we authorize access to personal information only for
those employees who require it to fulfill their job responsibilities. Full credit card data is
securely transferred and hosted off-site by a payment vendor in compliance with Payment Card
Industry Data Security Standards (PCI DSS). This information is not accessible to dpBit staff.
We store our customers' personal information securely throughout the life of the customer's dpBit
Account. dpBit will retain your personal information for a minimum of five years or as necessary
to comply with our legal obligations or to resolve disputes.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Our primary purpose in collecting personal information is to provide you with a secure, smooth,
efficient, and customized experience. We may use your personal information to:
Provide dpBit Services and customer support you request;
Process transactions and send notices about your transactions;
Resolve disputes, collect fees, and troubleshoot problems;
Prevent and investigate potentially prohibited or illegal activities, and/or violations of our
posted user terms;
Customize, measure, and improve dpBit Services and the content and layout of our website and
Deliver targeted marketing, service update notices, and promotional offers based on your
communication preferences; and
Verify your identity by comparing your personal information against third-party databases.
We will not use your personal information for purposes other than those purposes we have
disclosed to you, without your permission. From time to time we may request your permission to
allow us to share your personal information with third parties. You may opt out of having your
personal information shared with third parties, or from allowing us to use your personal
information for any purpose that is incompatible with the purposes for which we originally
collected it or subsequently obtained your authorization. If you choose to so limit the use of
your personal information, certain features or dpBit Services may not be available to you.
We will never sell or rent your personal information to third parties.
Any communications we send to you will either be related to your account or will be related to
dpBit services or products. In the event dpBit sends any communication to you which is not related
specifically to your account, dpBit will provide you with an "unsubscribe" mechanism through
which you may opt out of receiving other similar messages in the future.